Panel and Fountain Troubleshooting Guide

If you are having issues with your panel or fountain, please fill out the information below.

Date*

DD
MM
YYYY

Please enter the day of submission:
Serial Number
Please enter fountain serial number: If you need help finding your serial number please visit: https://www.aquamasterfountains.com/serial-number-locations/
Incoming Power
Phase:*
Voltage L1-L2:*
Voltage L2-L3 (N):*
Voltage L3 (N) - L1:*
Voltage L1 - Ground:*
Voltage L2 - Ground:*
Voltage L3 - Ground:
*if applicable
Voltage T1 - T2:*
Voltage T2 - T3:*
Voltage T3 - T1:*
Amperage T1:*
Amperage T2:*
Amperage T3:*
Megger Readings
Before Megging any cable, make sure to disconnect any splices and Meg each section of cable independently.
Total Cable Length:*
*in feet
Any cable splices, if so, How Many:
Cable Section 1
L1 - Ground:*
L2 - Ground:*
L3 - Ground:*
Cable Section 2
*if applicable
L1 - Ground:
L2 - Ground:
L3 - Ground:
Cable Section 3
*if applicable
L1 - Ground:
L2 - Ground:
L3 - Ground:
Motor 1
*if applicable
L1 - Ground:*
L2 - Ground:*
L3 - Ground:*
Motor 2
*if applicable
L1 - Ground:*
L2 - Ground:*
L3 - Ground:*
Email
This field is for validation purposes and should be left unchanged.

Incoming Power